DAL-e

DAL-e is a compact customer-facing humanoid developed by Robotics LAB in South Korea, standing about 1.16 m tall and weighing near 80 kg. Designed as an approachable service robot, it greets visitors, answers questions and guides people through showrooms, lobbies and other public spaces with a friendly presence.

The robot senses its surroundings with cameras for facial recognition and environment mapping, a microphone array for voice recognition, and proximity sensors for obstacle detection. Motors drive four omnidirectional wheels for fluid movement in any direction, while articulated arms produce expressive gestures. Its closed AI software combines facial recognition, language comprehension, autonomous navigation with obstacle avoidance, and a voice-and-touchscreen interface.

Those capabilities make it ideal for retail assistance, showroom and manufacturing-site wayfinding, and automated reception, where a friendly, information-rich presence improves the visitor experience and frees staff for higher-value work. Its expressive interaction helps brands leave a memorable impression on every guest.

Nexon System deploys the DAL-e humanoid across Southeast Asia, handling commissioning, dialogue and wayfinding content programming, and integration with your facility, CRM and customer systems. We tailor the experience to your brand, train your staff and provide ongoing support so the robot stays sharp and reliable. Talk to Nexon to plan a customer-experience deployment.